How we work and what we stand for.
- Accountability: Align actions with company goals.
- Excellence: Deliver high-quality results efficiently.
- Professionalism: Uphold respect in all interactions.
- Reliability: Consistently meet commitments.
- Remote Readiness: Strong internet, dedicated workspace, minimal distractions.
- Availability: Be responsive across time zones.
- Contingency Plans: Proactively address outages (e.g., electricity).
- US Corporate Culture: Fast-paced, results-driven. Prioritize punctuality and performance.
- Assertive Communication: Seek guidance before escalating concerns (Contact: succes@simera.me)
- Commitment: Treat remote work like an in-office role, stay present and responsive.
The essential steps to ensure a smooth onboarding process.
Access the onboarding folder [here] to familiarize yourself with company policies, payment forms, service agreements, and work expectations.
Complete the [New Hire Form] to finalize your payment setup and system registration. This step is mandatory.
Access Sage HR details [here] and download the mobile app for convenience.
Your hiring manager will either:
- Send a calendar invite for a Day 1 meeting, or
- Reach out directly via email (check your inbox and spam folder).Stay alert for communications to ensure a seamless start.
Paid leave, holidays, and flexibility guidelines.
- PTO (Paid Time Off)
- UTO (Unpaid Time Off)
- Sick Days: Paid/unpaid status depends on manager approval.
- Holidays: Generally paid (subject to manager approval).
Request in Advance:
- Submit requests to your direct manager at least 2 weeks prior.
- Manager confirms whether time off will be paid or unpaid.
Log in Sage HR:
- Input approved time off into Sage HR.
- Attach proof of approval (e.g., screenshot/email) if required.
Special Notes:
- Avoid PTO during your first 90 days to minimize onboarding disruption.
- Clients may have additional policies; always confirm with your manager.
Applies to all time off, including:
- Holidays, sick days, bereavement, marriage, etc.
- All require prior approval to determine paid/unpaid status.
How to recommend talent and earn rewards.
- Submit Referrals: [Use this form] to register candidates.
- Earn $100: After referral completes 3 months of active work.
- One bonus per referred professional (first-time Simera contractors only).
- Confirm tenure via email to success@simera.me; paid next cycle (15th/month-end).
- Help our platform reach new professionals and grow within different regions in the world.t
- Share your Simera experience on LinkedIn, Facebook and Instagram.
Everything you need for payroll and account setup. For specific question, reach out to payroll@gelevate.com
- Payment Partner: All Simera professionals are paid through Towerbank.
- Opening your Bank Account: You will receive all the necessary forms via email.
- Global Card: Once you are all set, your card will be delivered to your residence.
- Pay Dates:
- 15th and last day of each month.
- If dates fall on weekends, payments are processed the preceding business day.
- Payment Breakdown: Detailed payroll email sent after each pay date.
Provide alternate bank details for international wire transfers to payroll@gelevate.com
Note:
- Ensure accurate information to avoid delays.
- International wires may incur fees from your bank/intermediaries.
- Commissions/Bonuses: Paid within 1 business day of fund receipt.
- Inquiries/Corrections: Addressed within 48 business hours.
- Accepted processing methods:
- Towerbank accounts (primary).
- Wise accounts (for international wires only).
- Fees: Your bank / intermediary banks may charge fees for international wires.
Pro tips:
- All documents must be valid.
- Do not crop the photos or obscured details.
- Avoid having fingers on the frame.
- Avoid shadows or highlights that may obscure the information.
- No more than 50MB per photo.
Portrait
Direct camera view, solid background, no glasses/jewelry/filters.
Passport
Valid passport data page. (PNG of JPG format)
Government ID
Capture both the front and back of your identification card. (PNG of JPG format)
Utility Bill
Recent bill (electricity/water/WiFi) showing your full address.
Signature
Must match your passport and government ID.
Can't find what you need? We're here to help, contact us directly for personalized assistance.
For any questions or issues, email us at success@simera.me or message us via WhatsApp at +504 9593-8875
- IT Support: Software/hardware issues
- HR & Payroll: Contracts, payments, time-off approvals
- Payments: Request to receive support from Towerbank
- Escalations: Urgent or unresolved matters
- Detailed description of your request
- Relevant screenshots/error messages
- Your full name and team
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